About Pala Spa

hot rock spa therapy

Hours Of Operation

Spa Facilities:
9:00am – 8:00pm Daily

Fitness Center:
24 Hours a day for hotel guests

Spa Treatments:
9:30am – 8:00pm Daily

Salon:
9:30am – 7:00pm Daily

Boutique:
9:00am – 8:00pm Daily

Reservations:
9:00am – 8:00pm Daily
760.510.2189

Reservations

All guests must be over the age of 18 to utilize Pala Spa and Amenities. We recommend scheduling your spa appointments in advance of your arrival. Our spa and salon services are guaranteed with a credit card number. Please inform the reservation agent of any medical conditions, e.g. pregnancy, heart conditions, or other special needs that require our attention. If you are pregnant, we offer several pre-natal therapies during the second and third trimester only. Reservations: 760.510.2189

Arrival & Preparation

We recommend arriving 30 minutes before your first scheduled treatment in time to shower, change and utilize the tranquil spa facilities prior to your treatment. Arriving late will deprive you of your treatment time. As a courtesy to the next guest, should you arrive late, your appointment will end as originally scheduled.

Quiet Environment

To preserve our tranquil setting, cell phones, smoking and alcohol are prohibited. We also request that guests enjoy our peaceful setting by keeping voices at a minimum.

Our Facilities

The Spa & Salon features 10,000 square feet of organically inspired luxury, with outdoor relaxation and treatment areas. Two Signature Suites are available and perfect for a romantic couple’s massage or best friend’s retreat. Separate men’s and women’s locker rooms are each equipped with showers, steam room, dry sauna and indoor whirlpools. The use of the heated wet-therapy amenities are not recommended during pregnancy. Access to the shared outdoor pool and café is included with a day spa pass.

A minimum $50 same-day treatment is required to enjoy the spa relaxation lounges from 9am-8pm. Alternatively, access to the spa lockers and amenities is available for a nominal daily charge. Please call the Spa directly to ensure spa day pass availability due to higher occupancy on weekends and holidays.

Fitness Center

Located adjacent to The Spa, the Fitness Center features state-of-the art equipment, including a variety of cardio and weight machines, and free weights. Hotel guests aged 18 and over can enjoy complimentary 24-hour access to the fitness room with a valid hotel room key. For your safety, proper close-toed fitness shoes and clothing are required in the Fitness Center.

Cancellation & Rescheduling Policy

As a courtesy to other guests and our team members, we have a 4-hour change or cancellation policy. If you need to change or cancel your appointment within this 4-hour period, you will be responsible for 50% of the treatment cost. Should you fail to arrive for your appointment without notification, you will be charged the full amount of the service.

Valuables

Please remove jewelry and valuables prior to visiting the spa. Private safes are located in all guest rooms.

Gratuity & Service Fees

For your convenience, an 18% service charge will be added to all services and packages. This service fee is allocated to the spa treatment team members who serve you during your visit at Pala Spa & Salon. Please feel free to make an adjustment based on the service that you experienced.

Prices, hours of operation and treatments are subject to change.

Spa hours: 9am-8pm daily / Pool hours: Vary according to season