Spa & Salon Reservations
All guests must be over the age of 18 to utilize Pala Spa and its Amenities. We recommend scheduling your spa appointments in advance of your arrival. Our spa and salon services are guaranteed with a credit card number. Please inform the reservation agent of any medical conditions, e.g. pregnancy, heart conditions, or other special needs that require our attention. If you are pregnant, we offer several pre-natal therapies during the second and third trimester only.
Pool Cabana Reservations
Half or full-day rental options are available daily. Cabanas may only be rented by registered hotel or spa guests who have reserved same-day appointments for at least 2 guests in the party (minimum charge of $50/guest).
Arrival & Preparation
We recommend arriving 30 minutes before your first scheduled treatment. Late arrival will result in your treatment time being reduced accordingly, but still charged at full price. As a courtesy to the next guest, should you arrive late, your appointment will end as originally scheduled.
To preserve our tranquil setting, cell phones, smoking and alcohol are prohibited. We also request that guests enjoy our peaceful setting by keeping voices at a minimum.
The Spa and Salon features 10,000 square feet of organically inspired luxury, with outdoor relaxation and treatment areas. Two Signature Suites are available and perfect for a romantic couple’s massage or best friend’s retreat. Separate men’s and women’s locker rooms are each equipped with showers, steam room, dry sauna and indoor whirlpools. The use of the heated wet-therapy amenities are not recommended during pregnancy. Luxurious robes and slippers are available for use during your visit. Access to the shared outdoor pool and Poolside Café is included with a day spa pass. A minimum $50 same-day treatment is required to enjoy the spa relaxation lounges from 9am-8pm. Alternatively access to the spa lockers and amenities is available for a nominal daily charge.
Located adjacent to The Spa, the Fitness Center features state-of-the art equipment, including a variety of cardio and weight machines, and free weights. Hotel guests aged 18 and over can enjoy complimentary 24-hour access to the fitness room with a valid hotel room key. For your safety, proper close-toed fitness shoes and clothing are required in the Fitness Center.
Cancellation & Rescheduling Policy
As a courtesy to other guests and our team members, we have a 4-hour change or cancellation policy. If you need to change or cancel your appointment within this 4-hour period, you will be responsible for 50% of the treatment cost. Should you fail to arrive for your appointment without notification, you will be charged the full amount of the service.
We recommend that you do not wear any jewelry or other valuables to the Spa. Pala Casino Spa and Resort cannot be held responsible for any loss or theft.
For your convenience, an 18% gratuity will be added to all services and packages.
Prices, hours of operation and treatments are subject to change.
Spa hours: 9am-8pm daily / Pool hours: Vary according to season