Location: Pala, CA

Assist Guest Development Manager in the identification, qualification and computerization of target customers and to perform evaluation of Casino Host.

  • Excellent typing and computer skills.
  • Ability to organize and present information in a meaningful manner.
  • Ability to read and understand English.
  • Must possess outstanding interpersonal communication skills to effectively interface with guests.
  • Must possess computer skills and be able to operate copying machines, fax machines and typewriters.
  • Knowledge of the table games and slot machines essential.
  • Experience in a casino cage and/or equivalent position.
  • High school graduate or equivalent diploma.
  • Able to work any shift when required.
  • College degree, previous hosting experience, previous experience in the casino, or previous experience in sales preferred.

Essential Job Functions:

  • Assist in evaluating Casino host performance.
  • Assist Guest Development Manager.
  • Evaluate Casino Host’s comp reports.
  • Identify and qualify guests to provide correct information when dealing with gaming or credit.
  • Capture and cultivate new gaming guest.
  • Work closely with the Host when requested to provide additional help to monitor and service special events and functions.
  • Establish front money play for both games and slot guests with the help of the Cage department.
  • Learn all California Gaming Regulations and know the cage procedures in working with front money.
  • Act as intermediary in order to resolve any complaints concerning guests while working closely with the Table Games, Slot and Cage Shift Managers to resolve the issue.
  • Complete weekly status report of information received daily on rooms, events, capture, comps and daily reservations made.
  • Provide requested tax information to guest at the beginning of each year.
  • Perform other duties as assigned.

Employment Resume

  • Accepted file types: pdf, doc, docx.

Application Form

Go to Online Application Form