Location: Pala, CA

To assist customers in the exchange of US currency for chips, cash, foreign currency, Pala Casino documents and negotiable instruments, ambassadors of company good will.

  • Ability to handle money required.
  • One-year prior casino cage experience a plus.
  • Ability to operate a computer terminal required.
  • Knowledge of 10-key a plus.
  • Excellent guest service skills required.
  • Excellent communication skills in both verbal and written environment required.
  • Must read, write, speak and understand English.
  • Ability to communicate in additional languages a plus.
  • High School Diploma or GED required.
  • Must be 21 years of age or older.

Essential Job Functions:

  • Redemption of casino chips, slot tickets, checks, credit and debit card advances for cash as requested by guests.
  • Issuance and redemption of counter checks (markers) and guest deposits/withdrawals for cash, chips, checks and/or wire transfers.
  • Maintaining and balancing an inventory of documents and negotiable instruments.
  • Prepare reports, assignment of company funds and recordation of department revenues, verification of cash, coin, documents and chip inventory (removal and rotation).
  • Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines.
  • Responsible for maintaining their bank, equipment and surrounding area.
  • Conducts operation of basic machinery such as a coin sorter, currency counter, coin wrapper and calculator.
  • Basic knowledge of all computer systems used in the cage.
  • Keep work areas clean and orderly including the outside of the cage.
  • Promote teamwork and cooperation with supervisors and all co-workers.
  • Communicate with supervisors regularly.
  • Attend all shift meetings.
  • Promote positive guest relations through prompt, courteous and efficient service.
  • Bring disputes and unusual guest activities to the attention of the supervisor.
  • Knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations as well as internal controls, policies and procedures.
  • Comply with Title 31 record keeping and procedures.
  • Keep all information concerning guests confidential.
  • Maintain a consistent and regular attendance record.

Employment Resume

  • Accepted file types: pdf, doc, docx.

Application Form

Go to Online Application Form