After completing her undergraduate studies in college, Kathryn began working at Pala Casino Spa and Resort in March of 2001 just prior to the Grand Opening in April. Kathryn was quickly promoted to Executive Casino Host in 2003 and has been happily helping serve Pala’s guests during swing shift ever since. Please feel free to stop Kathryn while she is out on the casino floor for help with any of your gaming needs.
Cell: 760-801-4606 Email: firstname.lastname@example.org
Lord Jeffrey Rojales or L.J. was born and raised in the Philippines. He is fluent in Tagalog and is currently working on a degree in Linguistics at Palomar College. L.J. spent more than 8 years in the guest service industry and applies all aspects of guest relation practices he has acquired to serve Pala’s guests. Whether you are looking for a private table or spa reservations, L.J. is here to help you during the swing shift.
Cell: 760-801-4988 Email: email@example.com
Diana Barnett is excited to be a part of the world-class Guest Development team at Pala Casino Resort & Spa. She has been with Pala since September of 2006 and has over 10 years in Casino and Hospitality industry, from Las Vegas to California. Diana takes pride in being able to provide superior service to all of Pala’s guests and looks forward to meeting you personally during her graveyard shift.
Cell: 760-801-6576 Email: firstname.lastname@example.org
While Bobbi’s background is in the culinary arts, she has spent the last 10 years in the gaming industry here in Southern California. Bobbi says, “Creating a memorable experience for a guest isn’t like following a recipe, it takes attentiveness and a willingness to improvise. Every guest is different.” It’s her ability to listen and to anticipate guest needs that make Bobbi a perfect addition to the Pala team. She looks forward to making your experience unique and memorable.
Cell:760-801-3690 Email: email@example.com
“I am happiest when I am giving back,” says Casino Host Gloria Corona. One could argue that this is an understatement. A good portion of Gloria’s career has been spent helping children with special needs and donating her time as a Spanish-to-English translator. Gloria’s selfless devotion to others is what lead her to a career in gaming. She enjoys offering guests a gaming experience customized to their specific interests and tastes, previously as a VIP agent in the Hotel Reservations Department and now in her current capacity as a casino host. Look for Gloria during the day shift.
Cell: 760-801-3216 Email: firstname.lastname@example.org
Art started his career in the casino industry 8 years ago with a local California casino. Coupled with his previous experience and as a graduate of Southern Illinois University and the Fashion Institute of Technology, Art’s guest service skills are vast and he knows exactly what guests want and need. Pala Casino Spa and Resort is lucky to have Art as part of the Host Department. Please allow Art to help you plan a getaway to Pala sometime soon and look for Art during the day shift.
Cell: 760-801-5023 Email: email@example.com
Ryan Juliano was born in New York and relocated to California. Before starting his career at Pala, Ryan was in retail management with a consumer electronics company. He also has a background in the hospitality and leisure industries having worked as a golf instructor and membership coordinator for a major resort chain. Here at Pala, Ryan started his career in our transportation department working with the Valet and the Limousine service. Ryan’s winning personality and commitment to guest satisfaction were immediately apparent. He recently accepted a position as a Casino Host and he looks forward to helping you afternoons and evenings.
Cell: 760-275-8632 Email: firstname.lastname@example.org
Joining Pala Casino Spa Resort in 2007, Marie has over 20 years experience in the service and hospitality industries. Having spent time in two other departments here at Pala, Marie has an extensive understanding of casino operations but she feels most at home working directly with our valued guests. In her free time Marie enjoys poetry and as well as reading and writing fiction works. You can find Marie on the casino floor providing Pala guests with her unique brand of spectacular personalized service. Stop her to say hello.
Cell: 760-497-6339 Email: email@example.com
Marc was born and raised in Southern California and graduated from Cal Poly State University with a degree in Business Administration. After college he began his career as a Chief Operating Officer of a major insurance company which led to him owning and operating his own insurance agency for over twenty-five years. Marc joined Pala Casino in early 2009 and brings with him his leadership and people skills and a welcoming smile to make each guest’s stay the best it can be.
Cell: 760-801-4647 Email: firstname.lastname@example.org
Tyler was born and raised in Southern California spending most of his life in Valley Center. He grew up in a household with six siblings. Before coming to work for Pala he worked in the food service industry for three years. He started his career with Pala Casino Spa Resort in 2005 first in the Guest Services at the Hotel. Four years later in November of 2009, he accepted the position of Host Ambassador and in less than a year he was promoted to his current position of Casino Host. Tyler enjoys meeting new people, making new friends and loves working for Pala Casino.
Cell: 760-801-7210 Email: email@example.com
Ting was born in mainland China and came to the U.S. at a very young age; she is fluent in Mandarin and English. Ting has an extensive background in guest service. Ting enjoys traveling to different countries to explore and discover other cultures. She takes pleasure in helping others and will make you feel at home here at Pala Casino Spa Resort. Ting is very excited to join the Pala Casino Host Team. Please say hello to her during your next visit Pala.
Cell: 760-801-4770 Email: firstname.lastname@example.org
Neyda joined Pala Casino Spa Resort in the summer of 2009 as a Privileges Card Representative; two years later, she was promoted to Host Ambassador. Recently, Neyda was promoted to her current position as a Casino Host. She achieved each promotion due to her dedication to guest service and with her winning personality and her warm and pleasant demeanor. Neyda was born and raised in Southern California and is currently pursuing her certification as an EMT. You will find Neyda in Elite Services assisting Pala’s Elite guests and providing superior service.
Cell: 760-801-3643 Email: email@example.com
Vicky was born in Los Angeles and grew-up in San Diego. She is fluent in Spanish, French, and English is currently pursuing a degree in Business Management with a concentration in Accounting. Vicky began her Pala Career in 2009 as a cashier at Choices Buffet. She joined the Guest Development Team as a Host Ambassador; recently she was promoted to Casino Host. Her favorite things to do are learning, reading, traveling but most importantly spending time with her Family.
Cell: 760-801-3267 Email: firstname.lastname@example.org
Pao Wei was born in Taipei, Taiwan and came to the U.S. at the age of 9. He attended Rio Hondo College and DeVry University where studied Computer Information System. Pao discovered however, that he enjoys being around and meeting new people and decided to go into the service industry and became a general manager of a well known fast food restaurant for over 15 years. Pao’s dream is to travel and see different places. Pao is fluent in English, Mandarin, Taiwanese and has vast understanding of the Chinese culture. Pao is looking forward to meeting you on your next visit.
Cell: 760-801-1459 Email: email@example.com
David Rios is a Southern California native. David loves the outdoors and is an avid golfer. His love for golf led him to pursue a degree in business with a concentration in Golf Management. After several years, he transitioned from the golf industry to casino gaming and worked for a casino in the Palm Springs where he spent the last 10 years advancing from a Valet attendant to Marketing to a Casino Host. David is excited to join the Host Department and is looking forward to making your visits to Pala a pleasant experience.
Cell: 760-802-4513 Email: firstname.lastname@example.org
Queenie Zhang was born in mainland China and enjoyed a professional singing career in Shenzhen and Hong Kong China before completing her college education at Shenzhen University where she majored in English. She is fluent in English, Cantonese and Mandarin. In 1995 she came to Seattle, WA as an exchange student completing another college degree in Travel and Tourism. Queenie worked as a language teacher and school administrator at Washington International School before moving to Southern California in 2005. She started her casino career in 2005 and joined Pala in the Poker room in 2009 prior to becoming Asian Casino Host. She has extensive understanding and comprehension of Chinese, Korean, Japanese and Southeast Asian cultures. She enjoys cooking, traveling and the 4 P’s - Painting, Ping-pong, Pool, and Poker. She also loves to meet people and share the happiness with others. Queenie is looking forward to meeting you and helping you with any gaming, reservation or spa needs.
Cell: 760-802-4520 Email: email@example.com
Davy was Born and raised in Oceanside California. He is a very creative and detail oriented person, making his background in graphic design and guest service so perfect. When Davy is not working, he loves to stay busy: spontaneous trips to Disneyland with friends, painting, and always seeking new adventures are among his favorite activities. Davy transferred from Pala Privileges as a Slot Club Attendant to become a Host Ambassador in June of 2012, within a few months he was promoted to Casino Host. He is a caring individual who loves to see others happy. Look for Davy during your next visit, he is sure to enhance your Pala Experience.
Cell: 760-801-4314 Email: firstname.lastname@example.org
Jae was born in Incheon, S. Korea and in 2001, moved to the US with his family; he is fluent in English and Korean. Jae has over five years of casino experience and prior to that was in the automotive industry for over three years. He enjoys meeting with new people and making new friends. Jae enjoys golf, baseball, tennis and loves to watch MLB games. He is looking forward to making your next visit to Pala Casino Spa Resort a truly memorable moment!
Cell: 760-801-4195 Email: email@example.com
Yen was born and raised in San Diego,CA. She is fluent in Vietnamese and has a vast understanding of the Vietnamese culture. She has 10 years of experience in guest service and is excited to rejoin the host team. Yen enjoys meeting new people, making new friends and helping others. She is looking forward to providing you with the best guest service and to ensure that you enjoy every aspect of the Pala experience.
Cell: 760.801.4747 Email: firstname.lastname@example.org
Anastasia was at University of New Mexico studying Anthropology when an opportunity to travel to Europe presented itself. She visited her family in Germany as well as France and the Czech Republic. Upon her return to the US in 2008, she decided to move to California. She came to Pala in 2010 as a Counter Attendant before she joined the Host Department in 2012. Anastasia was a Host Ambassador for two years before her promotion to Casino Host in Elite Services. Please make sure to say hello to her at your next visit. She is looking forward to ensuring your visit is a memorable one.
Cell: 760-801-3169 Email: email@example.com
Tim Bui has returned to Pala Casino & Spa and Resort after a long absence. He brings with him a wealth of knowledge and experience in the casino industry, specializing in marketing and hosting services. He previously worked in Atlantic City, Indiana, Las Vegas, Laughlin and California and most recently assisted in the opening of MGM Grand in Vietnam as Director of Casino Tour. Tim speaks Vietnamese and English fluently. Guest satisfaction is Tim’s number one concern and he and his hosting team will do everything possible to make your visit at Pala Casino Spa and Resort a pleasant one.
Cell: 760-801-3120 Email: firstname.lastname@example.org
Rochelle is a San Diego native and comes to Pala with a vast experience in marketing, special events and organizing golf tournaments. She spent the early part of her marketing career in the beauty industry, representing brand manufacturers and distributors. Rochelle enjoys volunteering for various foundations and community organizations. She is incredibly excited to be part of the Pala Casino team and looking forward to providing you with superior guest service!
Cell: 760-801-4434 Email: email@example.com
Gary was born in Washington DC. The family moved from coast to coast and eventually settled in California in 2002. He became more diverse because of the exposure to different cultures. Gary began his Pala casino career in the Food and Beverage Department in 2009. He joined the Host Department in October of 2013 as a Host Ambassador and in less than two years was promoted to Casino Host. Say hello to Gary and give him the chance to wow you next time you’re here.
Cell: 760-532-8320 Email: firstname.lastname@example.org
Christopher Tegel is excited to be a part of Guest Development as a Casino Host where he can utilize his previous experience in customer service, sales, safety & compliance and as a DJ in the San Francisco Bay Area. He moved his family to Southern California in 2004 for warmer summers. He enjoy meeting new people and making a difference in everyday life experiences. Chris cannot wait to meet you to make your visits something to talk about.
Cell: 760-801-3373 Email: email@example.com
Gabe started in the hospitality industry when he was just 18 years old and has worked in hotels throughout San Diego. He is experienced in all aspect of the industry from housekeeping to front desk agent. Eager to learn more, Gabe has joined the casino host department bringing with him his vast experience and excellent guest service skills. Call Gabe, in either English or Spanish whenever you need any type of assistance and he will not disappoint.
Cell: 760-801-4693 Email: firstname.lastname@example.org
Shannon Miyaji was born and raised in Hawaii. He worked in the Tourism industry in Waikiki for over six years before coming to Southern California with a detour in the U.S. Army in the communications field. His background, his Aloha spirit, and his gentle demeanor makes him a perfect a perfect fit to provide you with the best memorable experience here at Pala. Look for him on the casino floor and allow him to welcome you, Aloha style!
Cell: 760-693-0196 Email: email@example.com
Brittney was born in Dallas, Texas and spent most of her childhood there before relocating with her family to Southern California. She has over 16 years of customer service experience with a background in the logistics and service industry. She is excited about her career change as a Casino Host at Pala Casino Spa and Resort and looks forward to meeting you.
Cell: 760-879-2947 Email: BNeal@palacasino.com
Veronica Tomas was born and raised in Southern California and started her endeavors into the service industry more than 20 years ago. The last ten years have been in the retail and commercial lines of banking, most recently in Napa, CA. Upon returning to Southern California, her desire for a change of pace brought her to Pala Casino. Veronica is thrilled to join the Host Team and can’t wait to accommodate your needs.
Cell: 760-801-4600 Email: firstname.lastname@example.org
Allison was born in New Jersey and grew up in Virginia Beach, Virginia. She comes to Pala with experience in the gaming industry and was recently a slot supervisor in another casino. Allison’s charismatic personality is sure to make you feel at home at Pala. Say hello to her whenever you are at Pala or call her before coming so she can make sure your accommodations are in top notch.
Cell: 760-897-6967 Email: email@example.com
Born in Southern California, Justin spent most of his life in Temecula, CA. Justin began his career at Pala in 2009 at the Pala mini mart/Subway. He joined the Guest Development department in 2011 as a Slot Club Attendant. He became a Host Ambassador in 2013 and was recently promoted to Casino Host. He is an avid film buff and his free time is spent on trips to Los Angeles and Hollywood. Justin is looking forward to meeting you on your next visit.
Cell: 760-234-5675 Email: firstname.lastname@example.org
Forest’s diverse cultural background includes living in Tibet, China, Australia, and England. He is fluent in Chinese and English and has a degree in International Business and International Relationship from University of San Diego. Forest is ready and looking forward to assist you on your next trip to Pala. His beaming smile and friendly personality will welcome you and ensure that your visits are pleasant and joyful.
Cell: 760-801-4638 Email: email@example.com
Laurence DeGracia is a health and fitness enthusiast born and raised in San Diego, CA. He has extensive experience in customer service and client relations. His passion for working with others and making a difference is what led him Pala Casino. He began April of 2015 as a Host Ambassador and was rapidly advanced to a Casino Host within the same year. Laurence is waiting for you to come in to give him a chance to wow you.
Cell: 760-879-3330 Email: firstname.lastname@example.org
BQ Tranthien was born in Saigon, Vietnam and migrated to the United States when he was 10 years old. BQ is a 20-year veteran of the US Navy. After retirement, he became a Senior Program Manager for an electronics company and recently as Director of Operations for a very popular dessert franchise. He is fluent in English, Vietnamese, and Portuguese. He is ecstatic to join Pala Casino to provide you with incomparable guest service. Feel free to call BQ in advance to make your next trip to Pala a memorable one.
Cell: 760-458-2554 Email: email@example.com
Grace comes to Pala Casino with a wealth of customer service experience. “In every professional experience there is always an element of customer service.” She should know coming from the real estate industry. Grace was born in Seoul, Korea and was raised in Michigan. She has a Bachelor’s of Arts degree with an emphasis in broadcasting and public speaking and is fluent in English and Korean. Grace is excited to be part of Pala Casino and is looking forward to amaze you.
Cell: 760-801-4814 Email: firstname.lastname@example.org