To reach an operator in the event of an emergency:

Please dial (800) 553-0802

For information or assistance with Box Office refunds:

Please dial (760) 510-4580

or email: guestservices@palacasino.com

Additional Information

Information about COVID-19 is updated frequently; check the following resources for the most up-to-date information:

  • Indian Health Service – www.ihs.gov
  • San Diego Health and Human Services – www.sandiegocounty.gov
  • California Department of Public Health – www.cdph.ca.gov
  • The Centers for Disease Control and Prevention (CDC) for information on travel restrictions and advisories – www.cdc.gov
  • To contact the CDC directly, please call 1-800-CDC-INFO (1-800-232-4636)