PALA CASINO OFFERS FREE COVID TESTING FOR TEAM MEMBERS & GENERAL PUBLIC, INCLUDING ANTIBODY TESTING

Testing will be available onsite, adjacent to the Pala RV Resort, starting Wednesday, December 9, 2020

December 03, 2020

PALA, CA – Pala Casino Spa Resort is excited to announce free COVID-19 and Antibody Testing onsite at a separate testing facility located adjacent to the Pala RV Resort. Offering quick and convenient testing to the general public is part of Pala’s commitment to Playing it Safe. All tests will be conducted at the drive-up testing location adjacent to the Pala RV Resort. The drive-up testing facility has been administering tests for Pala Team Members for weeks. The capacity has now expanded to make these services available to everyone.

Testing will be conducted by appointment only. Appointments can be made by calling (760) 292-6111. Normal operating hours are Monday to Friday, 9am-3:30pm, subject to change. Both tests are being offered free of charge, and there is no limit as to how many times a person can be tested. Results are available within 72 hours, and can be accessed via https://yourgotolab.com. All information is confidential.

“Pala Casino Spa Resort is committed to ‘Playing it Safe’ and we are happy to provide these services free of charge to our Team Members and now the general public,” said Fred Buro General Manager, Pala Casino Spa Resort. “These are just part of the precautions and safety measures we have designed and implement regularly to do our part in limiting the spread of COVID-19.”

The health and safety of the valued guests and team members is paramount to Pala Casino Spa Resort. Pala Casino is committed to following the guidelines and recommendations issued by the Centers for Disease Control for businesses. Guests are asked to wear facial coverings and practice safe social distancing throughout the property. All guests have their temperature screened at the entrance to the casino. For a full list of the property updates and safety protocols at Pala Casino, please visit: https://www.palacasino.com.

About Pala Casino Spa Resort

Pala Casino Spa Resort includes a Las Vegas-style casino with 2,000+ slot machines, 70+ table games, and a 15,000-square-foot smoke-free casino area including a nine-table Asian gaming area; a 507-room hotel; five swimming pools with two hot tubs and 14 luxury cabanas; a 10,000-square-foot, full-service spa and salon that features 17 treatment rooms, two cabanas and a state-of-the-art fitness center.

Pala also offers live entertainment daily at the Center Bar, complete with state-of-the-art art sound and lighting, nine restaurants and 40,000 square feet of meeting and convention space. Pala Casino Spa & Resort is an AAA Four-Diamond Award winner for 15 consecutive years.

For more information, visit www.palacasino.com, www.facebook.com/palacasino, or www.twitter.com/palacasino.


Restaurants/bars that are currently open and temporarily closed

October 6, 2020

    • Currently Open:
    • Takeout orders are available for registered hotel guests only – limit of 2 meals per room.

      • Pala Café
        * Note: Location currently closed due to construction, but the Pala Café menu will be served out of Luis Rey’s Sports Bar from 7am-2am.
      • Noodles
        * Sunday through Thursday 11am-11pm
        * Friday & Saturday 11am-12am
      • Coffee Amoré
        * Monday 7am-12am
        * Tuesday through Sunday 24/7
      • Center Bar
        * Monday through Sunday 24/7
        * Note: alcoholic beverages are not available past 1:30am
      • Luis Rey’s (limited menu)
        * Open daily 7am-2am
      • Bar Meets Grill
        * Open daily 5pm-11pm
        * Note: Reservations are suggested. To make reservations call 760-510-5100. Select Oak Room menu items available.
      • Marquise Bar
        * Open daily 10am-2am
      • High Limit Lounge (no food available)
        * Thursday through Sunday 5pm-2am
    • Temporarily Closed:
      • Poolside Café & Bar
      • Choices, the Buffet
      • The Oak Room
      • Sushi Sake

    Pala Band of Mission Indians Announces Plans to Reopen Pala
    Casino Spa & Resort on Friday, May 22 at 10 a.m.

    May 20, 2020

    CONTACT: Doug Elmets
    (916) 329-9180

    PALA, CA – The Pala Band of Mission Indians today announced plans to reopen Pala Casino Spa & Resort on Friday, May 22 at 10 a.m.  

    In an effort to protect the health and safety of guests and team members and to further prevent the spread of novel coronavirus (COVID-19), Pala Casino Spa & Resort will be implementing extra precautionary measures as the property reopens by:

    • Increasing cleaning and disinfecting protocols which focus on “high touch” areas like handrails, elevator buttons, doors and countertops and coordinating with vendors to ensure that they are following similar practices
    • Placing non-invasive thermal camera scanners at all team member and guest entrances. If a temperature is detected, the individual will be asked to leave the property.
    • Encouraging social distancing by reconfiguring the casino floor, reducing the number of seats offered at each table game and reducing the number of operational slots
    • Enforcing social distancing of 6 feet where lines congregate, including the Cage, Privileges Club counter and all restaurants
    • Meticulously sanitizing chips and changing cards on handheld games more frequently
    • Requiring that all team member who come in close contact with guests wear protective facemasks
    • Providing hand sanitizing stations for team members and guests throughout the property
    • Placing Centers for Disease Control and Prevention (CDC) signage throughout the property, which encourages good personal hygiene and provides guidance to reduce the spread of COVID-19
    • Proactively monitoring and removing guests who are outwardly showing flu-like symptoms
    • Updating the Pala Casino website daily to provide current information about the resort, scheduled events and COVID-19 updates

    The reopening of Pala Casino Spa & Resort will be presented in phases that will allow the resort to gradually reopen the gaming floor, Hotel, restaurants, bars and entertainment options. Initially, the maximum guest occupancy will be limited to 50% in all gaming areas. Select food and beverage options with limited menus and hours of operation will be available to patrons as the property reopens. The reduced hours of operation for food outlets will allow for thorough daily sanitizing of each restaurant.

    We look forward to welcoming our guests and team members back to the property,” said Fred Buro, CEO of Pala Casino Spa & Resort. “Over the last several weeks, the leadership team at Pala Casino Spa & Resort has been working diligently to develop a customized reopening plan that encourages social distancing, increases cleaning and disinfecting protocols and further protects the health and safety of our guests and employees. While we are eager to reopen, we remain dedicated to carefully monitoring this evolving situation and following the advice and guidance of federal and state officials and public health agencies.”

    All processes that require the exchange of personal items like currency, credit cards and luggage will be handled using personal protective equipment and sanitization methods to minimize exposure.

    Team members and guests are encouraged to closely monitor their health and to stay home when they are feeling sick or symptomatic. 

    “The health and safety of our valued patrons and team members is paramount at Pala Casino Spa & Resort,” said Robert Smith, Chairman of the Pala Band of Mission Indians. “The Pala Band of Mission Indians would like to thank our loyal patrons and dedicated employees for their support and patience as we navigate through these challenging times. We look forward to seeing you soon.”  

    For up-to-date information on the latest property and entertainment updates, please visit our website here.

    About Pala Casino Spa & Resort
    Pala Casino Spa & Resort includes a Las Vegas-style casino with 2,000+ slot machines, 84 table games, eight poker tables and a 15,000-square-foot smoke-free casino area; a 507-room hotel; five swimming pools with two hot tubs and 14 luxury cabanas; a 10,000-square-foot, full-service spa and salon that features 17 treatment rooms, two cabanas and a state-of-the-art fitness center.

    Pala also offers 10 restaurants and 40,000 square feet of meeting and convention space. Pala Casino Spa & Resort is a AAA Four-Diamond Award winner for 15 consecutive years.
    For more information, visit www.palacasino.com, www.facebook.com/palacasino, or www.twitter.com/palacasino.